Rue de l'Esplanade 49, 4141 Banneux +32(0)43600216 Open every day 10:00- 17:00 (also during the weekend) except on Friday

Delivery policy

Where do you deliver ?

Deliveries are possible in most of the countries. If your country is not mentionned in our list, please contact us we will find a solution.

What are your delivery options ?

Your order can be picked up in our store, delivered at home or in a collection center . 

Deliveries in a collection center is not available in all countries

How long does delivery take ?

In Belgium : delivery ( at home or in a pick up center) are made within 24 hours after the parcel has been dispatched. 

In Europe : standard delivery ( with DPD) are made between 1 and 4 days after the parcel has been dispatched 

                 express delivery (with DHL) : the next day

 

United states, Canada, Mexico : delivery is made within 3 days. Your order may be delayed due to clearance. Clearance is your responsability and we have not impact on the time it can take.

Rest of the world : deliveries are made between 1 and 8 days. Please contact us if you need a specific deadline.

Orders placed before 11 am are sent on the same day. Orders placed afet 11 am are sent the next working day.



How much does delivery cost ?

The cost of a delivery vary depending on the weight, destination and service. For more visibility, please refere to the tables below.

For deliveries outside Europe, the price is automatically calculated depending on the country and the weight of your order. The price does not include clearance fees which remains the customer's responsability.

Pick up delivery : 

 

0-3 KG

3-10 KG

10-20 KG

Austria

            9,90 €

          11,90 €

          12,90 €

Belgium

            5,90 €

            5,90 €

            6,90 €

Switzerland

            9,90 €

          10,90 €

          12,90 €

Germany

            7,90 €

            8,90 €

            9,90 €

Denmark

          11,90 €

          13,90 €

          15,90 €

Estonia

          13,90 €

          18,90 €

          22,90 €

Spain

          12,90 €

          18,90 €

          24,90 €

Finland

          15,90 €

          19,90 €

          24,90 €

France

          10,90 €

          13,90 €

          15,90 €

United Kingdom

          10,90 €

          11,90 €

          12,90 €

Lithuania

          11,90 €

          14,90 €

          17,90 €

Luxembourg

            8,90 €

            8,90 €

            9,90 €

Latvia

          12,90 €

          16,90 €

          20,90 €

The Netherlands

            7,90 €

            7,90 €

            8,90 €

Poland

            8,90 €

          10,90 €

          12,90 €

Portugal

          12,90 €

          18,90 €

          24,90 €

Sweden

          11,90 €

          13,90 €

          15,90 €

* please add  34.06 EUR for the clearance

Home delivery : 

Austria

          31,90 €

Bosnia Herzégovina

          71,90 €

Belgium

            8,90 €

Bulgaria

          70,90 €

Switzerland with clearance fees included

          31,90 €

Czech republic

          31,90 €

Germany

          11,90 €

Denmark

          31,90 €

Estonia

          31,90 €

Spain

          42,90 €

Finland

          68,90 €

France

          14,90 €

United Kingdom

          22,90 €

Greece

          74,90 €

Croatia

          70,90 €

Hungary

          31,90 €

Ireland

          27,90 €

Iceland

       106,90 €

Italy

          22,90 €

Lithuania

          31,90 €

Luxembourg

          12,90 €

Latvia

          31,90 €

The Netherlands

            9,90 €

Norway

          70,90 €

Poland

          17,90 €

Portugal

          77,90 €

Romania

          70,90 €

Serbia

          70,90 €

Sweden

          31,90 €

Slovenia

          31,90 €

Slovakia

          31,90 €


For any other question please read or FAQS : https://www.bel-art.net/en/faqs/livraison.html

 

Return policy

You may return your order (or part of it) within 14 days after reception. Please inform us by mail first.

The goods must be in the original conditions.

Customized items, sealed products and perishable goods are not taking back.

Return is done at your own costs and with the transport company of your choice. Parcels need to be sent to 

Bel-art

Rue de l’esplanade 49

4141 Banneux

Belgium

We recommend you to keep a proof of shipping.

Shipping costs will not be refunded as the parcel has been delivered.

The amount of money will be credited on the payment method you used to place the order. Refund can be done when we have received and checked the goods you have sent. We check the returning items within 48 hours after reception.